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Water Residential Assistance Program (WRAP)


Water Residential Assistance Program (WRAP)

The City of Clawson passed a resolution to approve the the renewal of the Water Residential Assistance Program (WRAP) Memorandum of Agreement between Oakland Livingston Human Service (OLSHA) – (CA Alliance) and the City of Clawson at the February 6, 2018 Council Meeting.

For more information check out the following items:

Community Action Alliance WRAP

Community Action Alliance will deliver WRAP through our Empowerment Pathway Model—a custom designed service plan to help residential customers in the Great Lakes Water Authority regions to access bill assistance, water conservation measures, and navigate resources and WRAP-around supports on a pathway toward self-sufficiency.

Program Benefits
  • Assistance up to $1,000 per household per year. $25 monthly bill credit + help with arrears.
  • Home water audit for households above 120% of average usage
  • Home repairs up to $1,000 per household to fix minor plumbing issues leading to high usage
  • Water saving kits and consumer training classes
  • Supportive WRAP-Around Services
WRAP Participant Qualifications
  • Have income at or below 150% of poverty threshold
  • Install a new automatic meter reading device or allow DWSD to install a new meter
  • Provide proof of residency & income
  • Provide renter’s proof of responsibility for water on lease
  • Stay current on monthly bill payment
  • Household Income eligibility for the WRAP is 150% of Poverty
The WRAP’s mission is to administer the distribution of WRAP funding to the eligible, low-income customers of the GLWA, with a vision to create a transformative water utility assistance program focusing on bill assistance, conservation and self-sufficiency initiatives.

The plan allows for customers to pay down arrears by spreading them across future payments. For more information please call 313.386.9727 or visit

What is WRAP?

The Water Residential Assistance Program (WRAP) is an assistance program to be available to qualifying low-in come retail customers of communities served by the Great Lakes Water Authority (GLWA). Provisions for the WRAP are included in the GLWA incorporating documents executed by Macomb, Oakland and Wayne counties, the City of Detroit, and the State of Michigan. GLWA will assume operational control of the regional facilities of the current Detroit Water and Sewerage Department (DWSD) on the effective date of the Authority to occur no later than January 1, 2016.

The WRAP program was designed by a team of exceptionally knowledgeable and experienced Advisory Group members including representatives of agencies from Macomb, Oakland, and Wayne Counties, and community service agencies in the GLWA service area. WRAP has been designed to provide for an equitable disbursement of available funds to assist low-income customers with water and sewer bills and encourage water use efficiency.

WRAP will be managed by a qualified Program Administrator who will be selected through an open procurement process. Funding Made Possible by the Great Lakes Water Authority.

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