Video and Cable Dispute Resolution Process
Click on the Michigan Public Service Commission Webpage for more video/cable information. This webpage includes information such as the complaint process, the Act, a current listing of active video/cable providers in Michigan, information for franchise entities, as we as other important information.
Customers have several options for filing video/cable complaints with the MPSC. You may file a complaint online, by telephone, fax, or mail. The below information is also found on their webpage.
|Michigan Public Service Commission
Attn: Video Franchise
P.O. Box 30221
Lansing, MI 48909
| Telephone: 800.292.9555
Online - refer to the video/cable webpage
The MPSC does not have authority regarding satellite television complaints or internet services. Customers should contact the Federal Trade Commission at 877.382.4357 or www.ftc.gov or the Michigan Attorney General's office at 877.765.8388 for these types of complaints.